Apparently, they weren't worried about pissing off a fair percentage of their customers.
Ah, but if they ALL did it, it didn't really matter if the customers were pissed about it. We'd still have to buy our vehicles from them.
I do wonder if they did it to appease their dealer network. I worked, for about 9 months, as the parts guy at a Chrysler dealership. The factory rep, who stopped by once a month or so, told me that 99% of dealers, who were all former car salesmen, only had service and parts departments because the factories REQUIRED them to have them as a condition of having the franchise. If it was up to them, they'ed just SELL the cars and let someone else fix them.