Post up your IP and ISP here so that I can push it to our host to check out. This is driving me nuts...
Please close my support ticket, issue is resolved.
Thanks, fellas. It's working great.
I'm curious, did it end up being an htaccess issue?
Regarding not finding their IP addresses in the block list has to do NOT with their specific IP's, but being part of a subnet of a blocked IP address.
In other words, their IP Pools were behind an IP address that was in our blocked list.
If that makes sense.