Before we start thinking about who is scratching whose back here with all this absolving AT of responsibility talk, I want to share my conversations with them on the torsion bar topic. I did not buy my FP from AT but went to FRP directly. As so many have posted ad nauseum FRP customer service was very bad. As a customer of AT for some expensive fridge equipment I felt I could contact them last year when my first bar broke to see if they could help me when FRP could not say when they would have a replacement bar. AT would not acknowledge to me that they had an issue with the bars and could not help me with a replacement. So I waited 3 months for a replacement from FRP and when It was installed I sent the broken bar to Schroeder Racing (maker of specialty racing torsion bars) to see if they were able or interested in making these - their bars are shorter and they did not have heat treating capability for FP length bars Jim Schroeder communicated to me. I tried as others have to find alternative sourcing as the torsion bar postings on Ex Po verify.
After my second bar broke this July I tried to contact FRP and as stated they appear to be off line so to speak and no longer answer the phone or respond. Again I talked with Mario and he indicated they were no longer selling the FP and would not support any design changes or torsion bar issues and could not help me. Does AT owe me anything - no. Do they owe customers who bought a FP from them - yes. AT should starting by being honest and upfront and maybe do an air strut mod or how about a discount on a Habitat for their FP customer is a thought.
I 'm sort of venting on this topic but AT has some answering to do I believe.
Does AT owe me anything - no. Do they owe customers who bought a FP from them - yes.
This ^We, as in the community of interest, all knew FRP was circling the drain. I'm amazed it took this long quite honestly.
I had not heard FRP was in danger - just the Flippac was not their main product and they made them when slow, the other stuff (pipes?) was the bread and butter. I was really hopeful when AT started selling them, it would help promote and develop a great product idea... think if someone had "saved" the Wildernest back in the day.We, as in the community of interest, all knew FRP was circling the drain. I'm amazed it took this long quite honestly.
I was really hopeful when AT started selling them, it would help promote and develop a great product idea... think if someone had "saved" the Wildernest back in the day.