Kickstarter is almost complete - What's next?
First and foremost...we are pleased to announce the First Edition RTTx tent production is SOLD OUT. Thank you to all who have chosen Terrapod and welcome to the Terrapod Family. We're glad your here.
Our Kickstarter campaign is officially complete on Nov 15th. Moving forward, each of our customers will receive a welcome email with a complete breakdown of what is to come.
In the meantime, here is what you can expect from Terrapod:
• Once production commences, you will receive an email containing your First Edition Serial Number as well as your place in production.
• Production timeline: Assembly for all 25 units is expected to take approximately 3-4 weeks.
• Tents will be shipped out as they are completed, in the order we have received purchases.* (the sooner your ordered, the sooner you will receive your RTTx)
• Accessories: If you ordered any Rhino-Rack accessories or mounts, special package pricing will be provided and we will be able to ship those items sooner.
• Once your tent is in the cue for production, we will notify you. You will even receive photos of your tent being assembled.
• If you have chosen to pick up your tent at our Gainesville, GA location, we will apply the Kickstarter Shipping fee to your overall purchase price, or happily provide you with a refund for that amount.
• Local pickup: Due to Covid restrictions, we will require you to contact us to setup an appointment. Please wear a mask upon arrival.
• Shipping: We are presently working with FedEx Freight, ABS, and others to determine the best price for shipping your RTTx. The $350 shipping fee was an estimate. Should the total be less, we will apply the difference to your tent and/or accessory purchase.
* Please note - material lead times, shipping and other items have been severely impacted by Covid-19. We will do our very best to get your RTTx to you in a reasonable timeframe. Unfortunately, some things are out of our control. While we are not expecting any delays, should a delay happen, we will be in constant communication with our customers. Thank you for you understanding.
That is all for now. We cannot wait to see our RTTx in the hands of our customers. Thank you for being a part of the adventure. We look forward to meeting each and every one of you.
Adventure Simple.
Chad